Introducing Magic Castle Hotel, Hollywood California
In the heart of Hollywood, California is an award-winning boutique hotel that takes a fresh approach to guest service.
The Magic Castle Hotel, operated by Service Freak Hospitality, has won the California Hotel Lodging Association’s award for Best Guest Relations for a small property an amazing four times in the past 7 years (2011, 2014, 2015, 2017) and the same award on a national level, also in 2014.
Darren Ross, owner of Service Freak Hospitality, was recently mentioned in the new book called, “The Power of Moments” by Chip Heath and Dan Heath.
They truly understand how to create lasting memories for their guests and have been able among the top hotels on TripAdvisor in all of Los Angeles for the past 8 years.
This 43 room boutique hotel, features mostly one and two bedroom suites with full kitchens, separate living area, and is located just one block north of the Chinese Theater in Hollywood. It’s only one quick metro stop to Universal Studios.
Next door you’ll find the famous and private Magic Castle Club. This is one of the hardest place to gain access to in Los Angeles. As guest of the hotel who booked either directly with the hotel or with a live travel agent, they get to go the club! The hotel will book that for them and is based on availability, and there are some separate rules.
Whether it’s their Popsicle Hotline by the pool, the free snacks, the free soft-serve ice cream, free soda machine, free laundry they do for you, and more… the Magic Castle Hotel truly understands how to take care of their guests, particularly families.
They have a tremendous amount of respect for the travel agents and understand that they are on the same team.